April 25th – 26th | Miami

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Speakers

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Javier Sarmiento
Director and Founder
SCS - Sarmiento Consulting Services LLC

Day Two

Wednesday April 26, 2017

13.40 | Correctly Assess Cases of Business Interruption and Accurately Quantify the Calculation of Lost Profits

Mariano Castro
General Manager Argentina
Starr Companies

Day One

Tuesday April 25th, 2017

08.40 | Perspective of the CEO: The Strategic Value of Effective Claims Management and Operation

Roberto Iriti
Sr. Program Manager
Octo Telematics

Day One

Tuesday April 25th, 2017

11.00 | The Future in a Connected-Worlds from an Automotive Perspective

Vanderlei Moghetti
Marine Claims Manager
Argo Seguros Brasil

Day One

Tuesday April 25th, 2017

13.00 | Successfully stand out from the crowd in customer service

Waldo Sobrino
Partner
Waldo Sobrino & Asociados

Day One

Tuesday April 25th, 2017

13.40 | The Impact of a Customer-Centric Strategy in Claims

Gustavo Bosco
President
FIDESEG - Fundación de Investigación, Difusión y Enseñanza del Seguro

Day Two

Wednesday April 26, 2017

15.40 | The Logical Process in the Claims Settlement

Roberto E. Hernández Martínez
Chief Claims Officer
Zurich

Day Two

Wednesday April 26, 2017

16.20 | Panel discussion: Big changes are on the horizon - what is the scope for insurance claims in the next 5 years?

10.30 | Minimize the impact of catastrophic events in Latin America

Ricardo Fú
Chief Operating Officer
AIG Seguros Mexico

Day One

Tuesday April 25th, 2017

15.00 | Efficiently record claims data in your business

Day Two

Wednesday April 26, 2017

16.20 | Panel discussion: Big changes are on the horizon - what is the scope for insurance claims in the next 5 years?

Giovanni Grosso Lewis
VP Claims
Allianz

Day Two

Wednesday April 26, 2017

16.20 | Panel discussion: Big changes are on the horizon - what is the scope for insurance claims in the next 5 years?

15.00 | Best practice: The use of NPS in service rating

Lorena Garrera
Director Operations & Claims
Allianz

Day Two

Wednesday April 26, 2017

13.00 | Carry out a precise assessment of real estate damage

Carlos D. Nieto
VP Técnico
Ros & Asociados

Day Two

Wednesday April 26, 2017

16.20 | Panel discussion: Big changes are on the horizon - what is the scope for insurance claims in the next 5 years?

11.10 | Avoid errors arising prior to notification

Joan Lanzagorta
Director - Corporate Accounts
AXA Seguros

Day One

Tuesday April 25th, 2017

15.40 | Transform your insurance claims processes so they are competitive from underwriting and risk engineering

Hugo Jiménez
SIU Head LAC North Global Investigative Services
AIG

Day Two

Wednesday April 26, 2017

08.40 | Integrate data obtained from telematic media to add short and long-term value

Rodrigo Amengual
Head of Marine – Latin América
QBE

Day One

Tuesday April 25th, 2017

09.20 | Subscription and Claims: An Opportunity for Collaboration

João Luís Pinto Rangel Vieira
Latin America Claims Head of Development & Delivery
Zurich Latin América

Day Two

Wednesday April 26, 2017

09.20 | Discover the impact of digital technology on insurance claims processes

Francisco Javier Guardia
Claims Manager
Liberty International Underwriters

Day One

Tuesday April 25th, 2017

16.20 | Increase Efficiency Through Collaboration and Early Resolution Opportunities